Refund & Cancellation Policy

1. Service Milestone Payments

Because our enterprise solutions involve committed specialist labor, infrastructure provisioning, and immediate resource allocation upon project inception, initial advance milestone deposits (40%–50%) are strictly non-refundable once strategy or design execution has commenced.

2. Small Business Appointment Screening Fees

The screening fee of ₹500 (domestic) or $75 (foreign) covers preliminary pitch deck audit, entity assessment, and strategic time reservation. Once a consultation slot has been confirmed on our calendar, this fee is non-refundable. If an applicant requires rescheduling, notice must be given at least 24 hours prior to the scheduled call.

3. Training Program Enrollments

For student sprints and corporate training tracks, tuition is non-refundable once live batch training commences or private curriculum assets have been dispatched. A 100% refund is issued only if a batch is cancelled or postponed by Brand Promoter 3x.